عطر Love Letter

For the United Arab Emirates

• Orders placed by the cut-off time will be delivered within 1-3 business days.

• Orders must be placed by 2pm for next-day standard delivery in Dubai (1-2 days).

• Orders must be placed by 5pm for standard delivery in all Emirates (excluding Dubai) (1-3 days).

• Free shipping on all orders within the UAE.

• Cash On Delivery option is available.

• All orders within the UAE are shipped by Quiqup.

For the Kingdom of Saudi Arabia 

• Orders placed by the cut-off time will be delivered within 1-3 business days.

• Orders must be placed by 2 pm for next-day standard delivery (1-2 days).

• Free shipping on all orders within KSA

• All orders within KSA are shipped by Shipa.

• All KSA orders may be subject to customs and duties fees upon delivery. These fees are determined by the country of destination and are the responsibility of the customer.

For the GCC (excluding UAE & KSA)

• Orders placed by the cut-off time will be delivered within 1-3 business days.

• Orders must be placed by 2pm for standard delivery.

• Free shipping for orders above $275 USD.

• All orders within the GCC are shipped by Shipa

• All GCC orders may be subject to customs and duties fees upon delivery. These fees are determined by the country of destination and are the responsibility of the customer.

For the UK 

• Orders placed by the cut-off time will be delivered within 1-3 business days.

• Orders must be placed by 1pm for next-day standard delivery (except for Friday, Saturday, Sunday)

• Orders placed after 1pm on Friday, or on Saturday or Sunday will be processed Monday morning.

• Free shipping on all orders above £215 GBP.

• All orders within the UK are shipped by Royal Mail.

For General International Orders

• International shipping usually takes between 4 - 7 business days. 

• Shipping rates are calculated during checkout.

• Free shipping for orders above $275 USD.

• All orders are shipped by DHL

• All international orders may be subject to customs and duties fees upon delivery. These fees are determined by the country of destination and are the responsibility of the customer.

• Customs authorities in some countries require the full name and national ID number; we will contact you by email if this information is required.

Note:  • During public holidays, there will be slight delays in our delivery schedule.

• Our courier does not operate on Saturdays & Sundays. If you wish to receive your purchase over the weekend, please place your order before 2 pm on Thursday to ensure timely next-day delivery (where applicable).

Delivery Address

To ensure that there are no mistakes with addresses, please provide us with all the correct details. 

In case the address is incomplete or incorrect, we will contact you before delivery to confirm the address details.

Please make sure a valid local contact number is provided during the order process.